Privacy Policy

1. Information We Collect

We collect information to provide, improve, and secure our services:

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Tuwanx Platform.
• Facilitate purchases, sales, and payments.
• Personalize your fashion recommendations and feed.
• Communicate with you (updates, promotions, support).
• Ensure compliance with laws and prevent fraud, counterfeits, or abuse.
• Conduct analytics and research to enhance user experience.
• Show you relevant ads and sponsored content.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

• With other users: Your profile, store name, and uploaded designs may be visible to buyers/sellers.
• With service providers: Payment processors, shipping carriers, cloud storage providers, analytics and advertising partners.
• With legal authorities: If required by law, regulation, or to protect safety and rights.
• With business partners: In case of a merger, acquisition, or restructuring of Tuwanx.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

• Keep you logged in.
• Remember preferences.
• Deliver personalized content.
• Measure engagement and advertising effectiveness.

You can manage cookie preferences in your browser or device settings.

5. Your Choices and Rights

Depending on your location (e.g., EU/EEA, UK, California, Nigeria), you may have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Delete your information (subject to legal and transactional requirements).
• Restrict or object to how we process your data.
• Export your data in a portable format.
• Opt out of marketing emails or targeted advertising.

Requests can be made via privacy@tuwanx.com.

6. Data Security

• We use encryption, firewalls, and security monitoring to protect your data.
• However, no system is 100% secure. You use Tuwanx at your own risk.
• We encourage you to use strong passwords and keep login details confidential.

7. Data Retention

• We retain your personal data as long as your account is active, or as needed for transactions, legal, and tax purposes.
• Deleted accounts are purged within 90 days, except where legal obligations require retention.

8. Children's Privacy

• Tuwanx is not directed at children under 13 (or under the age of digital consent in your region).
• We do not knowingly collect personal data from minors.
• If we learn we have collected such data, we will delete it.

9. International Data Transfers

• Tuwanx operates globally.
• Your information may be transferred to and processed in countries outside your home jurisdiction.
• Where required, we implement safeguards (such as Standard Contractual Clauses) to protect international transfers.

10. Advertising and Marketing

• We may show you personalized ads based on your fashion interests and activity on Tuwanx.
• You can opt out of marketing communications anytime by following the unsubscribe link in emails or adjusting your account settings.

11. Third-Party Links

• Tuwanx may link to third-party websites, apps, or fashion marketplaces.
• We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

• If changes are significant, we will notify you (via email, app notification, or banner).
• Continued use after updates means you accept the revised policy.