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Tuwanx Inc.Find quick answers to common questions about Tuwanx and our services.
You can browse designer profiles, view their portfolios, and filter by style, specialty, and customer ratings. Our matching algorithm also suggests designers based on your project requirements.
Timelines vary based on complexity, but most orders take 2-4 weeks from initial consultation to delivery. Rush options may be available for an additional fee.
We use a secure escrow system. You'll pay 50% upfront to start the project, and the remaining 50% upon completion and approval. This ensures both parties are protected.
We have a satisfaction guarantee. If you're not happy with the result, we'll work with the designer to make revisions or provide a refund according to our policy.
Yes, we work with designers worldwide and offer international shipping. Shipping costs and times vary by location and will be calculated at checkout.
Still have questions? Contact our support team
Our headquarters are located in the heart of Wilmington, Delaware.
Interactive Map of Our Delaware Location
123 Fashion Avenue, Wilmington, DE 19801
Mon - Fri: 9AM - 6PM EST
Sat: 10AM - 4PM EST
Available via email, chat, and phone during business hours
We typically respond to inquiries within 24 hours
Join thousands of customers who have discovered the perfect custom clothing experience with Tuwanx.